Bish
I returned my parcels to the Parcel shop on Sunday 5/1/20, and they are still in transit today, 13/1/20... very poor service!
fotheringham
Parcel dropped off at store Sunday 5th January, collected Monday 6th January & still not back with Amazon on Friday evening 10th January. Not worth 1 star. Its not that many miles away either. Disappointed.
Karen Young
Parcels collected 21 December to Amazon and Debenhams haven’t arrived yet. If they don’t arrive within 48 hours I will not be eligible for a refund. Never will I use this company again.
Kris
Package was sent back to Amazon a week ago and still not arrived.
jackie rooney
I have received several parcels from this company and apparently I have signed all the parcels and yet I have never met the Hermes delivery man
William Geoffrey Jones
It's now January 8 2020 and still no delivery from this comical courier
Pomme
Worst courier service I have ever dealt with. Parcels badly damaged or not delivered at all. No customer service, just a brick wall. No contact details, no one to speak to just a BRICK WALL.
Andrews
Just because the school was closed does not mean the residents who live on site are not in. No attempt was made to deliver to the package to the property but I was in during the day if delivery. The address was clearly stated The Bungalow and not the schools address. I consider the driver to be lazy in his lack of observation of the address.
Cath
Always get my items on time or earlier
Mr Bird
Returned parcel to Return collected on the 27th of december still not processed and so no refund due to such poor return service
Stuart
My heart always sinks when I see that the courier delivering my parcel is Hermes - I’ve waited in over 12 hours for this one that was meant to be here 2.5 hours ago latest! Even that was a change BY THE COURIER from the original time! Why are you so hopeless - parcel delivery is easy - I’ve done it so I know! Zero out of 5 stars is too good - you should be kicked clean out of the industry. Can’t even get an answer online never mind actually being able to speak to a human being!
Katie
Worst delivery service ever. Drivers too lazy to even complete the slip to support with rearranging delivery. 3 attempts and the package goes back when you receive 3 empty receipts. Joke of a delivery service
Safina
Absolutely the worst courier service ever
Gerald doherty
Bought clothes from yours clothing arrived with Hermes in November and I can track it with a number. They still have it and it has not moved since 18th december