Stupid service too delay
You dont give a location where my parcel is
Appalling service - now waiting for three days overdue collection of a parcel!
Now been waiting over a week for my delivery, and still waiting. No information for when it could be delivered. Very poor service. Wouldn't recommend your company for service.
Terrible service, no notes left to say they attempted, no customer service to call. I was posting 8-10 parcels a week theough them but being the other end i think my business will be going elsewere!!
Zero customer service - package tracking not updated since 5am the day before delivery was expected - delivery did not arrive. Filled in the online query form but was not allowed to submit and told to contact seller - the seller hasn’t got the parcel Hermes have so why won’t they deal with my question - will it ever turn up?
Left securely in porch???......not really. Thrown over the garden gate and left out in heavy rain all day is accurate. Pretty shocking service
Hermes has a very poor service. My parcel was meant to be delivered on Thursday!!!! It’s Saturday today and they are still attempting to deliver. BAD!!!! If there was a Zero on the rating that is what I would rate this service.
Awful. Was meant to be delivered yesterday between 1-3. Here I am Saturday. No parcel. Can't get through to anyone on the phone
Laura Jane roberts
Parcel apparently to be delivered yesterday no update no parcel
This service is rubbish. DPD have a much better system in place. I only got a tracking number AFTER there was an attempt to deliver my parcel. The card which was left wasnt completed so I have no idea how to progress the receipt of my parcel
Never update tracker
Disgusting, the card left was not filled in, no phone number to call to re-arrange delivery...found a Customer Service number but calls cost £6......I want my goods that I paid for...dia company.
Mr k davies
Great service and usually deliver when they say they will would recommend.
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