Goncalo
It's 00:23 and my parcel is out for delivery since 12 pm. "will be with me today" they say....
Bart
It's been 3days after planned delivery date and I still haven't got my parcel! No reply, tracking system isn't working at all!!! Worst service ever!
Amanda Piper
Was in a queue for live chat for 38 minutes. Typed in message and it said delivered to chat but it came up sorry no tespinse to question and cut me off. Cannot call to get query sorted. Terrible.
Fiona Dunlop
If I could give no stars I would. I’ve been waiting for a parcel since Sunday and it’s still not arrived and no info as to where it is
Roland
Had 2 parcels on there way courier would not Deliver them as Spray Cans. Did not get in touch with me about it and the Courier only lives in my Road. Courier Sent back to Supplier did not even try and Deliver these Parcels to me Really Pis*ed Off With Said Driver. Used to send Parcels with Hermes Never Again. Plus u can never Find out what the he'l is going on with Your Order
Maxine
Three parcels delivered in a week all delivered to the wrong house!!
kevin blake
Next day delivery... joke! About a week and still not received it. 3 aborts and not even a card through the door. Complete mess of a company!
Maxine
Parcel signed for bit not posted to my house. Now lost. No contacts for hermes. Rubbish service
Mark
Royal mail seem to be coping with christmas, but hermes are struggling and its only the 9th december... already one parcel lost, another 2 very late. Poor poor service
Shani
Shocking.. they don’t even knock your door anymore. Watched my guy straight post a sorry I missed you card
Anon
Absolutely appalling company. Parcel supposedly delivered today, I’ve been in all day, no delivery no card left and no evidence of anyone actually delivering here! Can you get hold of anyone to chase it up of course not! Why any company uses these clowns is beyond me! Had I known it was coming by Hermes I would never have ordered it
Matthew Foster
The worse delivery experience ever. The tracking system is useless and based on lies, still waiting for a parcel which is now three days late.
Steve Goulette
Lost my parcel
Anonymous
Awful service, the worst company ever! They leave things in obvious places for thieves to get them!! If I could give zero stars I would