Helen
First time sending a large parcel, paid online and printed postal label out, took to shop Thursday eve about 20.30 delivered Saturday. Excellent service, tracked and signed for reasonable charge. Will definitely use again A+
Nicola Rowan-Brooks
It's a toss up as to whether your item will reach its destination or not. Heaven knows why Amazon use them, as a returned Echo Dot I sent never actually arrived. I had a real fight to get my £35 refund, so I'll never order electrical items from Amazon now, just in case they don't work and I have to return them. I assume Hermes people can guess what's in parcels as I - and I swear this - actually received a linen basket (packed and sent by Hermes) with an envelope and box addressed to some poor sod who'd ordered a really expensive phone. Just the phone had been ripped out and I just got the packaging in with my basket. Ebay sellers using Hermes are just as bad, and I now avoid them like the plague as I never get the stuff I bought.
Samantha
Says delivered and signed for. I didn’t sign and there is no package. The delivery driver is not on my cctv so....... WHERE IS MY PACKAGE??
Hamna
Ridiculous!!! Ordered a 4 days ago and parcel still hasn’t been shipped!
Judith
Didn't turn up. Waited all day
Phil Boaler
Good professional service at a reasonable price
Eugene Lavan
Hermes "lost" two parcels, a PC and a "mobile phone sized" package. Don't use Hermes
Ben Leach
Awful service. don't even ring the doorbell or leave any option for arranging re-delivery
Brian Luke
Great service, no messing about!!
Paul Brett
Awful service. Last time the driver claimed they couldn’t find my address, this time a “delivered” notification was sent at 11PM - of course no delivery had occurred
Davide
Tracking dettagliato e preciso
Mark Haynes
Impossible to contact, yes another parcel lost in the system
Ruby
Very good came early on time for next day delivery
Bob
Absolutely useless brought some stuff off eBay which was delivered to the wrong address and signed for I’ve lost put as the other company I brought off as far as there concerned it’s been delivered ! But one item from another seller has been sent again ! The Hermes area manager was meant to collect my parcels from the wrong address and deliver them to me and when I asked a Hermes courier she told me he did just that? Well he never! The service is crap and beware if you but or send anything delicate especially porcelain it gets smashed to bits lots of these couriers work on the amount they deliver a day and just chuck stuff about I’ve lost hundreds of £1s worth of antique porcelain and sales over these cowboys avoid!