martine
Awful service I always hate to hear my parcel is being delivered by Hermes as there never on time or always loose/misplace items!
David labraca
Been trying to get in touch with Hermes to get my parcel deliverd they saying it's too big its. Guitar amp not a washing machine very disapointed
Keith bishop
Yet another problem with a delivery
Adam Rockall
You have had a parcel for 2 weeks and I keep getting a message saying oops it’s too big, yet was supposed to be 24-48 hr delivery! We surely after 2 weeks you know it’s a large parcel and can arrange suitable transport. Even though you would’ve been notified when the retailer booked it! So we cancelled it and started again, guess what, the same mickey mouse useless service again, surprise surprise! I wouldn’t ever choose Hermes to deliver anything! Appalling service and you can’t get in contact either. AVOID!
Wayne
Threw my goods over the fence with no signature and not even trying the neighbours who saw him do this. Absolute disgrace of a delivery company, never had a good experience with Hermes
Georgie Cohen
Packages often not arrived, lost and late. Really poor service.
IJay
Slow delivery, poor communication.
John adamczyk
Not impressed with the service, parcel delivered to wrong distribution centre, not able to properly track parcel. Unable to contact customer services. Still waiting for parcel 2days after estimated delivery date !!!!
Rather not
Nightmare if not impossible trying to get hold of someone from there so called customer service to talk too
Joe
Very bad service
Patricia
I have used this service for many years but recently I have found the service appalling. Parcel due at noon show up at 4pm or the next day, my local courier was in the my street 3 time today if that not poor logistic management I dont know what is.
Carole
I sent my parcel on 2nd August stll not at the person I sent it to date is 13th why so long
Tara Ensor
I’ve only given one star because there isn’t an option for no stars. Hermes is a delivery company that doesn’t actually deliver parcels. Across the country there must be warehouses full of undelivered parcels. Absolute pile of sh*te.
peter
a delivery to a business with a delivery time of 17.00 - 21.00 how is that a service