Leonnie
Always had my items delivered within the time frames stated, and never had anything wrong with them or happen to them
D doyle
Awful customer service
Alan Catherall
You lost my parcel you keep saying it's on its way it's never arrived trac no 3412402478173040 Regards
Stewart
Parcel should have arrived today, waited in all day, no parcel. Another day lost. No good
Roger Welbourn
Heard nothing about my parcel delivery since 25th August
Gerard Queen
Dreadful courier. Last week I was indoors all the time on 3 successive days waiting...Hermes never appeared but claimed failure to deliver on 3 attempts. Lies!! They sent my package back to the depot. I ended up asking the seller to send out my package and NOT to use Hermes. The seller did this via Royal Mail First Class. Got my package the next day.
fran
late delivery...tracker said it was in couriers van but never arrived...no contact from Hermes.
Yanka
I have sent a parcel 1 week ago on Friday and the update is from the Saturday that the parcel is on the way. I have tried to contact Hermes but was not able to get through. Surely 1 week is enough for parcel to arrive from one part of England to another or may be not
Terry Hillen
You have had parcel 10 days and all u say it's on the way if it's on the van it means the delivery man is holding my parcel I have been in touch with the supplier and the said that they have had it from the 22nd it's now the 30th and still no sign
Jay Strelley
Never deliver on time. Been waiting all day for a parcel and it just delays the parcel.
Lee Cousins
I have now had 2 deliveries from you 1 was thrown over a 7 ft fence and the other is lost in transit. Terrible service. I dont want to give a star where is that option.
Lucy's mum
Absolutely disgusted with 'service'. Third day waiting in for collection and still no sign! Never again!
Carina
Parcel arrived late. Sender paid for 24hr delivery yet still no parcel or proper up date on the system
Keith Mawhood
Delivery drive puts cards through letterbox with nothing written on so how/who do you contact about your parcel..... very very poor service