Hermes review by Adam Rockall

You have had a parcel for 2 weeks and I keep getting a message saying oops it’s too big, yet was supposed to be 24-48 hr delivery! We surely after 2 weeks you know it’s a large parcel and can arrange suitable transport. Even though you would’ve been notified when the retailer booked it! So we cancelled it and started again, guess what, the same mickey mouse useless service again, surprise surprise! I wouldn’t ever choose Hermes to deliver anything! Appalling service and you can’t get in contact either. AVOID!

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