Jeremy
They are cheap service, sadly take far too long to actually get the goods processed and delivered. bit like a budget airline without a pilot...!
Matthew Derrick
Very slow was ment to receive parcel yesterday and might not get it until tomorrow or Monday very annoyed
Lynn Roden
Absolutely rubbish they constantly lie about the tracking!!!! Says it’s been delivered and I’m still waiting 3 weeks later??? I absolutely dread companies using these people to deliver!
Victoria Ashworth Taylor
If an option I would give 0 stars. The three times that Hermes have delivered a parcel they have left a slip with no information, the package never arrives and the tracking service simply advises that the parcel is out for delivery. One time a parcel was left on my front step and I have no front garden or porch my front step is the pavement on the main road of a town. Awful delivery service.
Paul
Why can't you contact anybody in case of problems and why are you so slow???
Petra
Tracking a farce . I took my parcel to the shop on 30th July ,it was picked up by Hermes on 31st July so far so good. Today 8th August tracking says still on way !!! Unable to find way to contact Hermes so contacted the recipient to be told it had been returned and they’d refunded my money. I again checked on tracking and yes they are still saying in transit. I have used this courier before without problems . I guess I was just lucky that time! I shall think twice about using them again. Review for tracking
Daisy
Would give 0 stars if could. Worse delivery company ever
Wilkinson
Hermes delivery people are lying. No delivery made when tracking service claims it has. Also incorrect information given through tracking process. Absolute rubbish. Do not use or use at your peril
Carley
Shame they haven't got a phone number to contract.
Alan Bell
Easy tracking system. Kept up to date. Excellent attitude from couriers.
Not happy
Waste of space and time , driver claimed he put parcel ( shoes ) through letter hole in the door.
Phil
Liars!!!! They claim to have tried to deliver my parcel at the time I was on my drive cleaning my car!!!! I would have seen them walk past me. Oh dear they did not. Caught you out there.
Alan
Claim they tried to deliver at 5.13 yesterday. I was sitting in my lounge next to the from door. No they did not. God knows where my parcel is
No name
Waited over a week and I had to keep phoning them to see where it was