Helenwark
Say that they tried to deliver my item have never been out waiting for it every day.Hate this hermes as you never get your delivery,still waiting.
Dongle Dan
Absolutely atrocious. Provides no useful tracking information, only vague descriptions of the facilities the package has gone through, using their own marketing language (wtf is a ParcelShop and why should I as a recipient care?). Nothing about city or country, like what you would actually want. They also don't use standard tracking IDs, so it's impossible to use a sensible tracking service instead.
John Burton
Over the last few years about 2% of my parcels have been lost or damaged but in the last 3 weeks alone 3 have been lost and the aftercare service has been apporling. Never get any feedback, false promises and basically they write off a missing parcel from the moment its reported like they cant even be bothered looking for them !! Won't be using them any more as you definitely get what you pay for !!!!!!!
Rob Jackson
Parcel delivery was never attempted and then returned the items back to the sender. I would not use Hermes by choise.
Karl
Top notch company. Things have massively improved over the last two years. Cheapest courier firm in the UK
Clare
Said parcel had been delivered and signed for. No sign of it and no note through my door to indicate that it has been left with a neighbour. No stars from me.
Rob Stoner
NOT RECEIVED!!! Say it’s been delivered and signed for but can’t provide any info??
Mark
Awful company, treat their 'employees' appallingly. I wouldn't trust them with a pizza delivery leaflet nevermind something expensive
Lukasz
How you can accept that your couriers left parcel on front door where someone can take it.
Reshma Nauthoa
I purchased next day delivery and text message to say delivered 3 days later and no text message very disappointed on this occasion as the parcel needed to be there the next day!
Julian
Very slow delivery company ....very slow ...I think it's delivered with bicycles
RJ Brown
Utterly and absolutely useless. Do not use Hermes if you want to see your parcel again as it will probably go missing
R J brown
Parcel still remains undelivered, zero response from Hermes, would not recommend this courier under any circumstances
Daniel
Very stupid couriers working for this company, try to avoid any parcel delivered by hermes