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South African Post Office

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South African Post Office

south africa post office

post office south africa

Founded not even 30 years ago, and being the national postal service, South African Post Office or SAPO is a governmental-owned company legally allowed to operate and manage all kinds of mail deliveries for individuals and organizations residing in South Africa. With about 2500 offices and over 24000 employees company’s network grew fast since 1991 and currently covers almost every single city and town, to make sure that if you’re looking for a post office South Africa has a good offer for you. Along with some international courier companies, operating in SA, national postal carrier is striving to provide a stable mail connection to even the most remoted areas within the country.

What services does South Africa Post Office offer?

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south african postal services

Like most national postal operators across the world, the number of different services and postal products South Africa Post Office offers is quire extensive. Apart from domestic and international mail deliveries for parcels with different urgency they offer EMS delivery services, and direct publishers bags. As for postal products, of course there are always stamps for sale for those interested in philately, beside that you can buy packaging materials for your parcels. For business clients South African postal service also provides delivery database options, money transfers and motor vehicle licencing. Besides, at carrier’s official website you can find a number of useful online tools that can help you manage your deliveries.

How to track South African Post deliveries?

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south african postoffice

If you used company’s mail delivery services, for no matter domestic or international deliveries, or if you’re expecting a parcel coming to SA from overseas and being handled by South African Post, you can track your registered mail during the whole delivery process. To do that you’ll have to use parcel’s unique tracking number. It can be done either at carrier’s official website using tracking tool, or at third-party tracking websites, such as All you’ll have to do is:

  • step 1

    Enter your South Africa Post tracking number into the required field;

  • step 2

    Press ‘enter’;

  • step 3

    Wait a couple of seconds for your results to be prepared for you.

How to contact South African post offices?

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south african post offices

If you have any problems with your delivery, tracking, or want to request some information about company’s services, you can do it in three different ways:

  • Write them at [email protected]
  • Call customer support on 0860 111 502 (alternatively there are phone numbers for South African post offices so that you can call your local office directly)
  • Visit your local PO.

Depending on the situation, you should choose the most convenient way to get in touch with the carrier. For example, if you want to find out any info about postal products or services, it would be best to call customer support. In order to solve any issues with custom clearance it would be best to contact South Africa postal service by email. In order to find missing mail or redirect your parcel you should visit post office in your area to file an official request or claim.

What problems may arise when using South African Postal Services?

Of course at times when sending or awaiting a parcel you can face some problems. The most common problem with this particular carrier is due to the fact that South African Postal Services tend to change tracking number for international parcels when those arrive to SA. It might cause difficulties with tracking your parcel, so if you cannot track your foreign parcel after its arrival, do not hesitate to contact company’s customer support to find out your local tracking id. The same is valid for when your parcel is taking too long to be delivered or in case it is stuck at sorting facility. Use South African Post Office contact details mentioned above to get in touch with the carrier and solve all those problems to get your parcel delivered to its destination as soon as possible.

We at are always ready and eager to provide you a piece of advice or any possible help with tracking your domestic or international parcels sent with South African Post Office. We are always glad to share our knowledge to make your experience with mail delivery more pleasurable.

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