Unfortunately I can't select 0 as thats my experience.
Thank you I've been waiting for the letter from post office and the parcel was already there on the 2nd now is the 24th
Was a bit of a wait but got it eventually
Services very very poor all way high volume ignoring calls don't answer calls at all
Can never get through
I have send my stuff on 26/10/2021 and when I track I can see the parcel was sent out on the following day, but today is 15/11/2021 still it hasn’t reached the receiver.
Waiting for a that arrived in the beginning of the month which should have been already with me but it's still not sent from Johannesburg
Pieter J de Kooker
Parcel is supposed to be at The post office at Menlopark, but it seems to be gone... It was scanned in [there] at the 9th of November 2021... Very disappointed...
Standing in queues is costing the ecomy billions. Either staff up sufficiently to cope with the demand or shed the services you are supposed to provide
Y’all should consider shutting down that facility because its no use to us as the citizens. You don’t give out notifications on our parcels and we only have to figure out on our own. Mxm SAPO is a useless institution
Very bad parcel has been at the post office depot for over a week but no notification sent out that the parcel is ready for collection.
Posted an ordinary parcel from Durban to Bloemfontein on 21/10/2021. Parcel is still in transit today, 03/11/2021. Been on hold with Track and Trace for more than 25 minutes. Ridiculously poor service! And Post Office wants to take over courier services for small parcels!!!
Very poor service delivery
I'm very unhappy with the service of South African Post Office, their service is pathetic. I posted a parcel last week Monday using their over night service and the parcel still has not reached it's destination. I'm also unable to track it online, when I try customer care I'm put on hold for more than 20 minutes until I decide to drop the call. My emails to them have no response either. Sapo is useless and I think we are better off with courier companies.