Bill hindley
Did not collect on the day and did not bother to inform sender leaving him remaining indoors all day. Collected the next day and received no information for 6 days, until I telephoned, then the tracking was updated to my local depot but after 8 days my parcel has still not been given to driver for delivery, probably waiting for the next weekend period?
Gareth
Does not give you the location of your parcel
Tracey
Spent all day waiting for my delivery which never turned up. Now have to book another day off to be home incase it turns up. No updates on delivery at all.
Neil
What a load of rubbish keep saying every day driver will deliver and every day .. sorry it’s delayed had a time slot every day but still NO DELIVERY you people should be ashamed.
Basia
It's the second time when my parcel supposed to be delivered by Hermes and everytime there is something wrong with delivery. Today I was home all day waiting for a parcel, after 6 pm I've checked tracking number to find out where my parcel is. Apparently it was left with neighbour with no reason because as I wrote before i was home all day. Moreover I didn't get any notice which neighbour it was delivered to. There is 16 flats in my building. Does it really mean I should find it by myself? I'm really disappointed again...
Malaka Sultana
They said would deliver between 4-6 and im still waiting and this isn't the 1st time.
John Logan
This company can't seem to keep their tracking up to date
Allan Cunningham
Tracking is rubbish - after a week it gives no information other than it’s been collected
JUNE HORSBURGH
This parcel was collected on 8/72019 and it's still not been delivered back to debenhams I'm so cross I WILL NOT be using this service EVER AGAIN.
Shahid riaz babar
The worst service I ever see
Phil Hyde
A disgrace of a company that should be ashamed of themselves, returned some expensive shoes back through Hermes over 12 days ago...the company still hasnt received them & ive still no refund?! Everytime i check my tracking no, its says the same message from the 22nd july? Why do companies even use Hermes is beyond me...awful company, Hermes hang your heads in shame.
Janet herald
Awful service avoid
Martin young
Parcel didn’t arrive today. ☹️
kamila
never got my package... totally disappointed