USPS review by Eric porteous

Tracking not kept up to date, not much info on when to expect delivery!

I was not happy with the tracking stating no access to a home. I called usps to get more info and the rude representative just keep saying they had to ticket something on the package and probably pulled the driver off the route since it was dark. So my packages didn’t get delivered and I paid for priority shipping. I asked was a tag left or could I get more info and all I got were more rude responses with her eating in the background. This was definitely not the best experience. Please train your reps to be professional and take their jobs seriously! Poor customer service!

Best way to know your package has arrived.

I like the USPS Tracking system. It helps to know where my package is. Thanks USPS for everything you do!!

Postal service gave me a tracking number when I delivered to post office. A few days later I attempted to track package and was informed that the tracking number was not in the system. Contacted local post office with receipt and tracking number in hand thinking that they could enter the number into the program and find where the package was in the process. Out of luck no can do hope for the best was the response. I am not a IT person with programming skills but would believe that some third grade kids might have the skills to be able to program this system to be able to enter the tracking number into the system after postal service failed to do so initially.

Great service at local post office in Pipestem 25979. Friendly ,fast, efficient.