Hermes review by Barry Lee
Barry Lee
I sent a return parcel on the 30/05/20 to a UK company and it still hasnt been delivered to them according to the return tracking this is ridiculous even with the current problems
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E wall
Parcels collected and no confirmation not refunded by retailers without queries
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DONNA SMITH
My return was picked up at a parcel shop over a week ago and still hasn’t been delivered back to Amazon.... it’s shocking. I’m waiting on a refund which can’t be processed until the return is received!
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matt
takes 24-48 hours for my returns to get back with RM , 2 weeks with hermes on two seperate items and still no sign of them
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Richard Aston
I first requested a pick up to return an item to Amazon. No one showed. I then rquested a return (no printer required). When I tried that, the Parcel Shop informed me the Hermes Printer was not working despite many requests to Hermes for repairs. So I had to go home, print the label myself and return to the shop. This experience has just reinforced my view that Hermes is a service to use as a last resort only.
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David a powell
I can’t believe yet another parcel gone missing with lying tracking information As a company you are rubbish
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Roderick Facey
Hermes once again really bad service, tracking is useless, my parcel has had the same tracking since TUESDAY 2ND JUNE, AND NOTHING SINCE, I have gone on The Holly chat which is also useless, giving only the same info, I have emailed them, no reply, in future I will not buy from suppliers who use Hermes for delivery, thus is very bad service and has happened more than once. Bad service, bad tracking, and bad customer service. I would give 0 stars if I could.
