Hermes review by Roderick Facey
Roderick Facey
Hermes once again really bad service, tracking is useless, my parcel has had the same tracking since TUESDAY 2ND JUNE, AND NOTHING SINCE, I have gone on The Holly chat which is also useless, giving only the same info, I have emailed them, no reply, in future I will not buy from suppliers who use Hermes for delivery, thus is very bad service and has happened more than once. Bad service, bad tracking, and bad customer service. I would give 0 stars if I could.
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Michael
It's been 12 days since I dropped my parcel off and it's still showing as in transit. It literally would have been quicker to have walked the 120 miles to deliver it myself.
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Ian
Once again completely incompetent. Not my choice of company but a return package for Amazon which Hermes have managed to ‘lose’ despite it having Amazon labelling on it. It’s probably at their warehouse waiting to go to auction so they can make some more cash
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Ana-Maria
They didn’t call me when they arrived with the parcel and I’ve been home...After 2 days I’m still home to wait the parcel and it’s impossible to contact them!
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Ali
Plz don't use this company they say they have delivered but u will not receive u items do not pick up call very bad Royal mail good
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Charlie
Shocking service. 9French loosing parcels
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Jonathan Cartwright
Extremely slow. Returned an item 2 weeks ago and Hermes is yet to deliver back to sender. Rubbish
