Dean
You dont give a location where my parcel is
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Owen Lomas
Appalling service - now waiting for three days overdue collection of a parcel!
Peter Weston
Now been waiting over a week for my delivery, and still waiting. No information for when it could be delivered. Very poor service. Wouldn't recommend your company for service.
Luke howell-burne
Terrible service, no notes left to say they attempted, no customer service to call. I was posting 8-10 parcels a week theough them but being the other end i think my business will be going elsewere!!
Jmr
Zero customer service - package tracking not updated since 5am the day before delivery was expected - delivery did not arrive. Filled in the online query form but was not allowed to submit and told to contact seller - the seller hasn’t got the parcel Hermes have so why won’t they deal with my question - will it ever turn up?
Steve
Left securely in porch???......not really. Thrown over the garden gate and left out in heavy rain all day is accurate. Pretty shocking service
Alison
Hermes has a very poor service. My parcel was meant to be delivered on Thursday!!!! It’s Saturday today and they are still attempting to deliver. BAD!!!! If there was a Zero on the rating that is what I would rate this service.