Hermes review by Owen Lomas
Owen Lomas
Appalling service - now waiting for three days overdue collection of a parcel!
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Peter Weston
Now been waiting over a week for my delivery, and still waiting. No information for when it could be delivered. Very poor service. Wouldn't recommend your company for service.
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Luke howell-burne
Terrible service, no notes left to say they attempted, no customer service to call. I was posting 8-10 parcels a week theough them but being the other end i think my business will be going elsewere!!
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Jmr
Zero customer service - package tracking not updated since 5am the day before delivery was expected - delivery did not arrive. Filled in the online query form but was not allowed to submit and told to contact seller - the seller hasn’t got the parcel Hermes have so why won’t they deal with my question - will it ever turn up?
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Steve
Left securely in porch???......not really. Thrown over the garden gate and left out in heavy rain all day is accurate. Pretty shocking service
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Alison
Hermes has a very poor service. My parcel was meant to be delivered on Thursday!!!! It’s Saturday today and they are still attempting to deliver. BAD!!!! If there was a Zero on the rating that is what I would rate this service.
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Jessica Oscroft
Awful. Was meant to be delivered yesterday between 1-3. Here I am Saturday. No parcel. Can't get through to anyone on the phone
