Yodel review by VBlackburn
VBlackburn
My last two parcels due to be delivered reached the depot then 'went missing'. This was the explanation given to the sender when I flagged the parcels never arrived. Very poor service and impossible to speak to a Yodel rep either via 'live chat' - which never seems to be available - or via telephone as the automated options won't let you talk to a real person. Frustrating to say the least.
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Amanda
Poor service. The tracking your parcel is a waste of time as the driver is not updating his status. I tried to talk to the online chat, and they cannot be bothered to look into it for me.... instead they just disconnect me! I understand the parcel can be delivered up until 9pm but whole idea of tracking the driver/parcel, is to give me idea if morning or how far away driver is from me instead of sitting in house whole day! Last time I had a yodel delivery, driver said on tracking system he had delivered my parcel... then later decided to come to deliver my parcel... but throw it over fence/gate - whilst I am in my house!
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Alex
Would give a zero stars if it was an option
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Fed up
Dreadful service. They throw your package anywhere if you’re not in and say that it’s delivered. Always use an alternative company.
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Deane mason
Not very good company
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S hollands
Poor service keep on getting last weeks date doesn't help at all
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Leigh Hathorn
Rubbish! Have had nothing but issues with yodel and hate that they have to deliver my stuff - ever! Damaged our babies cot on delivery. Also ordered a mattress to be delivered specifically for a certain date. Now its over a week late and no sign as to when we'll even receive it. If I could give 0 stars I would. Awful. Awful. Awful service.
