Sesetu
I cant see any info about my goods
Zelna
23 days after acceptance of parcel and the only information is that it was accepted... 23 days ago. Absolutely no infomation regarding the whereabouts of the parcel. USPO at least t's me it reached the airport 2 days later.
Lovejoy
I can't find my package
Brett
Absolutely pathetic and useless. You provide no service to your customers whatsoever
Roche
Absolutely nonsense. 2 weeks and parcel still not delivered. Just in transit.
Coert Steenberg
I have had 3 out of 10 packages arrive that was ordered in December and arrived in South Africa in January and the sapo customer service was of no help
Celestine bishop
I sent a registered mail on 11th March to jhb n it still has not arrived on the 19th your numbers contact us are not in use yr service is apauling I finished my airtime holding on for an agent n it was a registered mail urgent document
A.W.Ebrahim
Very slow. Used to be very efficient in the past.
Sumari
Terrible service, in more than 2 weeks the parcel moved only from Florida to wits. Not even worth one star
Susan
Almost 3wks later a parcel destined for kwt is still in transit. How does this happen
Darren ONeill
Ide love to give a better rating but a parcel was sent in November 2020, by March 2021 all they can tell me is it’s “in sorting centre” telephone calls are an utter waste of time, calling local branches the phone just rings. Tens of emails sent not even as much as an acknowledgement of the email. Shocking ineptitude and negligence, a general attitude of slackness, they honestly just don’t give a damn, not one SAPO employee steps up to take an active interest in the customer’s very real issue.
Ilse
Terrible, worse than 1 star. Been waiting for over a month for a parcel and no reply from customer services. They don’t even answer the phone or reply to emails.
Joost Beumer
My registered letter RJ117716866ZA posted on March 3 is according to track and trace still at Capehub since March 5! No further trace info has been forthcoming! SAPO what happened to this letter?
Siphiwe Nene
This is a waste of time and money, customer care numbers are not working, cannot even track my parcel. You should be ashamed you are letting the community of South Africa down, useless