South African Post Office review by Darren ONeill
Darren ONeill
Ide love to give a better rating but a parcel was sent in November 2020, by March 2021 all they can tell me is it’s “in sorting centre” telephone calls are an utter waste of time, calling local branches the phone just rings. Tens of emails sent not even as much as an acknowledgement of the email. Shocking ineptitude and negligence, a general attitude of slackness, they honestly just don’t give a damn, not one SAPO employee steps up to take an active interest in the customer’s very real issue.
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Ilse
Terrible, worse than 1 star. Been waiting for over a month for a parcel and no reply from customer services. They don’t even answer the phone or reply to emails.
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Joost Beumer
My registered letter RJ117716866ZA posted on March 3 is according to track and trace still at Capehub since March 5! No further trace info has been forthcoming! SAPO what happened to this letter?
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Siphiwe Nene
This is a waste of time and money, customer care numbers are not working, cannot even track my parcel. You should be ashamed you are letting the community of South Africa down, useless
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Janet Ferreira
Ridiculous. I posted a registered mail on the 16th Feb and when tracking the item all I get is the 23rd Feb at Durmail. After 2 weeks. Thats ridiculous.
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Neil
Zero rating, poor SOE
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Lawrence Maganedisa
Calling jimc a post office it's pain in bat, sorry to us this language but i had to do it because of the bad service they are having. I have being calling this call center not even a single day my call was picked up. You could tell someone at the call center pick up the call & dropped it or it rings no one picked up. They are tracking system its not even working, when i track with other network i can able to see my parcel with JIMCa. Honestly i rate it minus zero. Not quite happy with service at all
