Purolator reviews

Best delivery service

Excellent service. I received the package when I was supposed to. Thank you

After their failure to deliver my parcel they asked for 2 dollars to get a online chat with assistant!!

Has been delivering to the wrong address in my town, obviously the driver can't read English aswell has damaged items that cost a few hundred dollars. Currently waiting today may 2nd 2024 for a package that was apparently picked up a 10:00am this morning and still hasn't been delivered but could be at the wrong address again

Two days late, not great

Wow very fast service

Shipment promised 4/25 arrived 4/30.

Wow, that was fast delivery ... 2 days!

Paid for Express 1 day delivery. I day was highlighted on our receipt. Parcel did not arrive until day 4! And unable to talk to anyone as it was over the weekend.

Was efficient and polite.

Excellent service. Package arrived on time.

My tracking has stalled out and my package hasn’t moved for a week. I’ve sent messages through the online petal and called and been told it will be sent out to be delivered but it still hasn’t moved. It was supposed to be delivered on the 18th and it is the 24th

Excellent service, getting my packages at the backdoor...just great !

Time and time again. All I hear is sorry your parcel is late because it missed its connection. Or why does it sit in the depot for 5 days that is a 20 min drive from me.

I gave a low score because as an avid shopper online with Amazon, EBay, Waifair, I experience several different couriers. Mots of them are very good with tracking. I ordered some fitness equipment on April 11th and as I wait it is now the 17th, there has only been one update which was on Sunday April 14th. It showed arrived in Ontario and that’s it. Nothing more! And the scheduled date for delivery is Apr 19th. I know from experience and hundreds of deliveries it certainly does not take 5 days to come to Saskatchewan. Intelcom has deliveries from Ontario coming in 2 days. What does it just sit there? I thought Purolator was supposed to be a superior company with many years in business. But as of now they have fallen way below the standards of most of the other couriers out there. I hope they can get up to speed in deliveries and tracking.