I gave a low score because as an avid shopper online with Amazon, EBay, Waifair, I experience several different couriers. Mots of them are very good with tracking. I ordered some fitness equipment on April 11th and as I wait it is now the 17th, there has only been one update which was on Sunday April 14th. It showed arrived in Ontario and that’s it. Nothing more! And the scheduled date for delivery is Apr 19th. I know from experience and hundreds of deliveries it certainly does not take 5 days to come to Saskatchewan. Intelcom has deliveries from Ontario coming in 2 days. What does it just sit there? I thought Purolator was supposed to be a superior company with many years in business. But as of now they have fallen way below the standards of most of the other couriers out there. I hope they can get up to speed in deliveries and tracking.
Mustapha
I didn't receive yet my package twice now since last January 10 ... Its really weird
Go to reviewKamalpreet Singh
I use 1st and last time Purolator I am waiting my stuff Since January 24th no one knows where is my stuff very bad experience
Go to reviewSL
It should have delivered till Monday but actually delivered on Wednesday. 2 days delay delivery w courier service is not acceptable paying around $50. This important gov documents delivery complaint issue should be refunded or credited.
Go to reviewCarlee
Poorest service ever drivers came to door did not phone said he was downstairs I run down he's not here so you pay all this money for shipping and you have to chase your parcel around and find out where it is bad service all around
Go to reviewKulwinder singh
When we pay the courier fee it was told to deliver in 1 business day but it's taking about a week,very bad service
Go to reviewTopShop Marine Inc
After paying for a service and not receiving said service (package delivery) that was promised to be delivered Friday. Purolator tells me they will not refund any portion of the fee charged. Nor will they give a credit . Only an apology. I should have had the package put into the regular mail service & it would have got here the same day as Purolator will deliver, minus the $30 courier bill. Unacceptable. Very poor service. Don’t make a promise that you can not deliver on. Bad business practice as far as I’m concerned.
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