average from 98 reviews
Miles Roofer
Is there a way to give ZERO stars? Why is my package still sitting in Etobicoke, Ont? Three days, and it hasn’t moved an inch! Why is Purolator called a Courier? This is the absolute WORST service I’ve ever had. Canada Post is SUPERFAST compared to Purlater, yeah, LATER! Much MUCH LATER! Why didn’t I have a choice to use another transporter? You SUCK!
Emilia
Got a notice the Morning of May 16 my package to arrive by 8pm same day. At 8pm checked in and says package to arrive by May 22 ?!?!?!
Tess Smith
Worst record for tracking! Why offer "track package" if you dont follow through?? NEVER UPDATED! Delivery is SLOWER THAN PONY EXPRESS! Pkgs. Seem to circle around same location 2-3 times, then suddenly go into opposite direction of destination. CONGRATULATIONS! You've outdone CANADA POST in lowest rating!
Richie
Worst experience waiting on a package. Paid for express service to be delivered at 10:30 AM this morning, no information, no call, no email and NO CUSTOMER SERVICE! No star, ZERO
Tess
Worst record for tracking! NEVER UPDATED! Delivery is SLOWER THAN PONY EXPRESS! Pkgs. Seem to circle around same location 2-3 times, then suddenly go into opposite direction of destination. CONGRATULATIONS! You've outdone CANADA POST in lowest rating!
Robert Clark
I have always found Purolator to be good at what they do... deliver packages. In my opinion they seem to take care with the items entrusted to them and the drivers I have encountered have been pleasant and knowledgeable. I do agree that there is more of a lag in the updating of information but there has also been an unrealistic set of expectations from some users. It is also sad that some folks seem to never appreciate ANYTHING and complain about EVERYTHING.
Trevor Smith
I can’t even begin to say how bad this company is everything that is coming from them is late broken or doesn’t come at all just the worst company out there .Why Amazon Costco any of them use them is beyond my comprehension.Pissibly because there affiliated with Canada Post
Mike
Well I'm expecting a delivery today. But I try to track my parcels and they haven't updated their system since Friday of last week. I have no idea why they offer that option if they don't take care of it and update it everyday. Like it can't be that hard
Glen
Tracking number 334689561655 every time I get a package delivered be you it's late or I didn't get it I will write amazon prime and ask them not to use you again disappointed c