Dee Ellis
Poor delivery service
Richard
They never cease to amaze me by not delivering the parcel. We tried your residence, and you’re home all day. Every other courier manages to reach my condo building but them. No effort made
Lori haw
Wasn't home at time of delivery, no satisfaction when I called customer service. They should have left it at the shelburne convenience store, but took it back to mississauga and expected me to pic it up there! Only a 90 minute drive for me!
Gordon
Special instructions stipulated “side basement door”, courier delivered to “FRONT DOOR”. Are Purolator delivery agents instructed to ignore special delivery instructions? Or are they ignorant just in general, leaving large parcels exposed for anyone to steal from the front door when the resident is not home? This “Promise” was only partially fulfilled!!
Iribert
High rate and does not respect time delivery. Suppose to arrived 11:00 am and during the day change at 14:00. Bad service
Freddy
Very good service
Amy
Sadly I wish I could rate 0. Spoke to a girl on their live chat. She was no help whatsoever. I asked if possibly the driver could call me when he arrives due to no doorbell and my disability limits how far or fast i can go. She said no and that was pretty much that. Wheres the Amazon drivers? Id rather them. At least they provide me with "Photo on delivery" which is helpful to me. Purolator stinks.
Shy
No updated tracking. States was picked up but does not say if its with the driver etc. No update since 4 am. Is to be delivered today
Herman
I don’t have enough energy to enumerate everything that went wrong. Really terrible at delivering as promised
Cindy Diver
No paper left at my door.. tracking says they tried to deliver at 840am! I was home. And my husband was home all day...waiting for the door bell as we were expecting the package today! Nobody came and now I see I have to go pick it up and I'm home too late from work to go today :( Not Happy!!
D Dookie
It’s Friday evening. My last update was on Monday. Also, too many ads! Unprofessional and very distracting!
Melissa
The driver was in my driveway which there are 2 houses and he didn’t know which one was mine so instead of taking the 50/50 chance of getting it right on the first try which if it wasn't right he would for sure be right the second time !!! He left !!!!! How idiotic is that ?!? This was right from the dispatchers mouth as she was reading why my package wasent delivered .... not happy at all!! Should be a -5 rating option !!!!
Rob
Terrible tracking service. Not on time.
Marie
Late picking up my package. Eventually picked it up. I paid for over night delivery. 3 days later it has still not arrived to where it was suppose to go. Spoke to 2 separate agents. Both beyond rude on the phone and didn’t care and then proceeded to hang up on me because I wanted an answer to where my package was. I would have fired those 2 agents on the spot if they worked for me. Customer service was extremely horrible. I will not use purolator again. Horrible