Purolator review by Nicolas Baillet
Nicolas Baillet
Purolator offers one of the worse service I have ever seen. I must of had 40 orders which were delivered by purolator over the last 5 years here in Montreal Quebec. Not once did they ring the door to attempt the delivery. The drivers place that little f*cking piece of paper and drive off without giving a flying f*ck about the customers. The phone support service always puts you on hold for at least 20 to 30 minutes before you get to talk to a human tool that also give no flying f*ck about the customers and end up not helping you at all.
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Brenda
Fast and excellent service, as always
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Shiraz
Zero do not recomend any one to use purolator
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Trish
I have been chasing purolator for 2 days now about a package and no one at purolator is helping. Today purolator updated my package "Unable to deliver - receiver closed" but that is my home and in no way can it be "receiver closed" It's absolutely disheartening to call customer service only for my account to be updated with no resolution plans.
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Colette Bezeau
Excellent service. Great to ship and receive
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Albert A Besselt
This company should change their name to "Gross incompetence" as I've never seen them perform above this level. I order items from Amazon.ca and many times Purolator is their chosen carrier. My address has not changed in 15 yrs but Purolator has dumped my parcels at 3 completely different depots each time they deliver. This means when I see "delivered" in the tracking system I actually have no idea where the item is. Until someone from wherever phones me. Just yesterday I found out I have a package sitting somewhere near the US border. The sad part of their incompetence is that they have at least twice delivered my stuff to where it belongs. So why the hell is that not a repeatable outcome when I'm using THE SAME ADDRESS! Because of the gross incompetence of Purolator I have cancelled my Amazon Prime membership and will no longer purchase from Amazon.ca I have contacted Amazon and Purolator but beyond the requisite "I'm sorry for your trouble" neither has done anything to rectify the issue now or in future.
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Gurinder
Very poor service
