Purolator review by Trish
Trish
I have been chasing purolator for 2 days now about a package and no one at purolator is helping. Today purolator updated my package "Unable to deliver - receiver closed" but that is my home and in no way can it be "receiver closed" It's absolutely disheartening to call customer service only for my account to be updated with no resolution plans.
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Colette Bezeau
Excellent service. Great to ship and receive
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Albert A Besselt
This company should change their name to "Gross incompetence" as I've never seen them perform above this level. I order items from Amazon.ca and many times Purolator is their chosen carrier. My address has not changed in 15 yrs but Purolator has dumped my parcels at 3 completely different depots each time they deliver. This means when I see "delivered" in the tracking system I actually have no idea where the item is. Until someone from wherever phones me. Just yesterday I found out I have a package sitting somewhere near the US border. The sad part of their incompetence is that they have at least twice delivered my stuff to where it belongs. So why the hell is that not a repeatable outcome when I'm using THE SAME ADDRESS! Because of the gross incompetence of Purolator I have cancelled my Amazon Prime membership and will no longer purchase from Amazon.ca I have contacted Amazon and Purolator but beyond the requisite "I'm sorry for your trouble" neither has done anything to rectify the issue now or in future.
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Gurinder
Very poor service
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Zipotron
1 ring and 2 sec after hé des in is truck going away... Big box in front or lu door... if I was not there...
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Garth Norman
I sent a package on Dec. 11 said it would arrive in 3 or 4 days tracking said it's still in Edmonton ,so much for tracking
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Justin
Entering in my tracking number and then trying to see where my package is on your busy website is difficult. The first part says it made it to Edmonton then when I open it up it says it’s still sorting in Quebec. Just keep it simple and make it list where the package started to where it is down the line now This site did not help me verify when the delivery might be
