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Hermes reviews

Hermes reviews
1.67

average from 99 reviews

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5 stars
5%
4 stars
2%
3 stars
1%
2 stars
0%
1 stars
92%

Got a message saying parcel delivered 5/6/2024 and left in safe place. I’ve been checking everywhere for 2 days now find out it’s being delivered today !

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Absolutely rubbish will not deal with any company that uses them

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Said that my parcel was delivered and it never arrived.

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Very pathetic service,they have been trying to deriver my parcel for one week,all am getting are same notifications of trying to deriver,all sellers using them kindly think twice before receiving negative feedback from the would be buyers,& to the buyers never buy anything of urgency if the seller will use these service you will be greatly disappointed.

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They attempt to deliver my parcel one time.that time we are not available in home. after that delivery held on Hold.we haven't received any further notification for 4 days.. I'm waiting for my parcel.but no information when the product will dispatch and where to collect

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I'd give no stars if I could. Consistently unreliable. Worst courier company I've known. I don't know why Amazon associates themselves with this poor service provider. I'm in Truro Cornwall and I can always count on my package arriving late, always excuses. the best was yesterday when I received a message that they had tried to deliver. I was home. My front porch was open. Lies.

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Always had very good experiences with them small town (crowland) always the same couriers who are both polite and helpful, my favourite delivery service

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Said parcel left with neighbour, doesn't say which neighbour. All the ones I've asked don't have it

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Delivery time is poor, words cannot express just how bad they are, the sellers that use them will be receiving a complaint from me.

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do hermes couriers know houses have back entrances delivery tried Tuesday unfortunately not but said try next working day which was Wednesday delivery now overdue by 3 days rubbish service since driver dave left

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worst company I've ever seen in my life, they don't call when they arrive, they don't knock on the door, I don't understand

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Very bad delivery service. The website stated that my parcel had been delivered. The only problem was, that it state where it had been delivered. It certainly wasn't delivered to my address. There was no note left at my property to say if it was left with a neighbour. I knocked several neighbours doors but nobody had received my parcel. This was was wasting my time and disturbing all my neighbours. After about two hours, a neighbour who wasn't at home, when I knocked earlier came to my door with my parcel. This service is totally unacceptable. If drivers are leaving parcels with neighbours they should tell customers which neighbours they have left them with.

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Bad bad bad!!! I didn’t get my parcel it should be with my 23rd of May !

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Pretended they couldn't access door or driveway, rubbish. I was in the house they did not arrive

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Always and issue. Would be zero stars if possible

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