Hermes review by E Ellam

Pay the extra and use Royal Mail. Hermes is absolute rubbish. Dropping off my parcel at the parcel shop on 5th, supposedly picked up by Hermes on 7th, it's now 11th no further tracking details available. Their robot help facility is a waste of time as it can never find my tracking number to deal with my enquiring. I wished I had used RM to return my parcel. Terribly slow and poor communication.

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