MR MR
Tracking is appalling, took a parcel to the parcel shop Friday and apparently it is still on its way to Amazon since Sunday, then you scrawl down to look at the tracking and it says NULL, so all I can say is where is my Parcel and my refund. Amazon take note do not use Hermes ever again
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L. Griffin
No problem with my order arriving within a few days, but returning the parcel to a store has been a major problem, collected 4 weeks ago and no update since Hermes collected it. My parcel seems to have disappeared, and no way of speaking to anyone as to its whereabouts!!! Terrible service.
Cosmin dajbog
Coming everytime When im At work . Make something to select interval of hours When coming .
Simon Farmer
Awful, so slow and terrible communication. I had to return an item and the whole system was rubbish and took weeks. They pay the drivers terrible money. I won’t deal now with company’s who use Hermes as the courier.
Barbara Laird
One week late and no updates since 9th April.Rubbish!
Barbara Laird
Parcel overdue by 7 days now and no update.its been in Sheffield depot a week now.poor customer service.
Amelia
WORST courier and customer service. Don't understand how they're still operating.