Hermes review by HonestAbi
HonestAbi
Hate using this company. They take 7-10 days to return items and don’t warn you about this. They also lost 2 of my items - one very expensive. Use Royal Mail. Safer and quicker
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Danielle Fauvel
My parcel tracking said it was due to be delivered yesterday. Then it said at 10.45 am yesterday morning we’re sorry your parcel has been delayed it will be on the move again in the next 24 hours. Well it’s still saying this and it’s now 13:58☹️
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Steve
Website shows parcel yet to arrive with you when it’s been with you for five days. Tracking non existent
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Helen
First time sending a large parcel, paid online and printed postal label out, took to shop Thursday eve about 20.30 delivered Saturday. Excellent service, tracked and signed for reasonable charge. Will definitely use again A+
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Nicola Rowan-Brooks
It's a toss up as to whether your item will reach its destination or not. Heaven knows why Amazon use them, as a returned Echo Dot I sent never actually arrived. I had a real fight to get my £35 refund, so I'll never order electrical items from Amazon now, just in case they don't work and I have to return them. I assume Hermes people can guess what's in parcels as I - and I swear this - actually received a linen basket (packed and sent by Hermes) with an envelope and box addressed to some poor sod who'd ordered a really expensive phone. Just the phone had been ripped out and I just got the packaging in with my basket. Ebay sellers using Hermes are just as bad, and I now avoid them like the plague as I never get the stuff I bought.
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Samantha
Says delivered and signed for. I didn’t sign and there is no package. The delivery driver is not on my cctv so....... WHERE IS MY PACKAGE??
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Hamna
Ridiculous!!! Ordered a 4 days ago and parcel still hasn’t been shipped!
