Hermes review by Miro

Do not use this company. They received my parcel/return almost 2 weeks ago and I cannot find further tracking news. Even calling them up the tracking number I was given is not the number required for their digital phone service. I have no idea where my returned item is and when I'll receive a refund. Absolutely no customer service. The local Hermes shop collection point was of no use, completely dismissive and rude and not their problem. I'd like to vent at someone but who... I've given them 1* as I wouldn't have been able to leave a review. Let's wait and see if any response from their customer service team!!

This company are unreliable and useless

Should be closed down. Scandalous

Fake tracking.have been in all week.tracking says attemps been made when acttually never.No notes left for missed delivery. Worst service ever

Either very efficient or horrifically unprofessional. Very varying service quality.

Waiting for a parcel that was dispatched on Monday 11th-11-19 , it is now Friday the 15-11-19 , still not arrived, Tried the Tracking if the Parcel all I get is “ we have the Parcel “ no information about where it is or when it will arrive? Very pore service ! . On a scale of 1 to 10, 1 being the lowest and 10 being the highest My mark is -1 .