Hermes review by D Davies
D Davies
Brilliant on time Friendly service Thumps up
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David Dannatt
4 Days late, parcel still not left the depot, this company isn’t worth one star
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Frederick
Brilliant service better than Royal Mail Thank you Hermes
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mike miller
If I could register a minus star I would. communication of expected delivery time non existant. web site delivery worst than useless. Not at all impressed. Would not choose to use again .Seriously poor service.
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Derek Ralph
Tried to deliver my parcel 3 times and now sending it back to sender after I'd asked for it to be delivered to a neighbour if I wasn't in. Absolutely useless. What's the point in having the option to divert your parcel if they don't actually do it? Why not have an option to change day of delivery and select a time frame? I was notified about the delivery being between 1pm and 6pm on thuesday at 2.30pm and then I asked to divert to my neighbour. I came home to a 2nd attempt failed card (never received a 1st attempt failed). Then Friday I received and email saying delivery between 9am and 1pm at 10am and I came home to a 3rd attempt failed card. Wouldn't advise anyone to use this company!!
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Julia
Still awaiting for up to date tracking on parcel posted on 17th.
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Pangolin
Bad delivery driver left parcel outside the building block. Very bad service overall.
