Hermes review by Frederick

If I could register a minus star I would. communication of expected delivery time non existant. web site delivery worst than useless. Not at all impressed. Would not choose to use again .Seriously poor service.

Tried to deliver my parcel 3 times and now sending it back to sender after I'd asked for it to be delivered to a neighbour if I wasn't in. Absolutely useless. What's the point in having the option to divert your parcel if they don't actually do it? Why not have an option to change day of delivery and select a time frame? I was notified about the delivery being between 1pm and 6pm on thuesday at 2.30pm and then I asked to divert to my neighbour. I came home to a 2nd attempt failed card (never received a 1st attempt failed). Then Friday I received and email saying delivery between 9am and 1pm at 10am and I came home to a 3rd attempt failed card. Wouldn't advise anyone to use this company!!

Still awaiting for up to date tracking on parcel posted on 17th.

Bad delivery driver left parcel outside the building block. Very bad service overall.

Disgusting service, email one lie about delivery time an post another lie on the tracking history. Would use personally but seems to be popular with ebay sellers. Risky considering their feedback can be damaged because of this. I rate them with NO STARS but had to credit them 1 in order submit review. Bullied into rating them something to have our say hahaha, that says a lot in itself

Lost my post two times in a row. Absolute rubbish!