FedEx review by Vanessa Gaspard

Estoy esperando mi paquete Desde el 27 yno llega

I have had 3 packages delivered to wrong residence in the last month. Today I called voicing my concerns prior to last delivery and gave an alternate drop-off and it was still not delivered to my home. Also, using the call center is tedious as the computer repeatedly says "your package had been delivered. Speaking to a real person takes several minutes. Plan all my future deliveries to go through USPS!

Espero mi envio desde el 23 hice mi pedido y no llega.....

Absolutely the worst experience ever. My package was paid for an overnight delivery and because of weather it could not be delivered. I understand that. However, no one updated my delivery status and I sat at work all day waiting on it. Then a virtual customer service rep finally told me they would deliver it Friday. Now mind the fact I am off that day and I am again waiting for the delivery that their rep told me would be there. I check my status delivery and they changed the delivery to Mon, because the business hours were closed. No one called me, again. I was told it would be made right? Really, only to be told by the rep we don't deliver on the weekends and had I told them I would be there on Friday in "their notes" then it would have been delivered. Why wasn't it in the notes about the horrible customer service, or the fact they are supposed to make it right but then are blaming me that I didn't report something in their notes..... Unbelievable. I WILL NEVER USE FEDEX again.....I wish there was a negative star for the review!!

I ship FedEx when the items are over 10 # and have great value and great Service. Thanks

FedEx is always on time and the drivers are so very nice with a BIG SMILE ..thank you fedex