UPS review by Sunil
I have handed over sweets BOX for Washington USA to Unique Air Express(UAE) on 23rd Oct24 at 2pm which is sent by UAE vide AWB NO IN24102351628 to Mumbai on 25th October24. It is reached to Mumbai Airport on on 25th October at 8.42pm and delivery date to US was showing 29th Oct at 7 pm. When I tracked the status of consignment today, the delivery date has been changed to 30th October at7pm. I talked to 2/3 office staff of UAE and their reply was not acceptable. Regret to mention that no responsible person was available in the office. The delivery of consignment was told 5/6 days hence I have given the consignment to UAE as it consists the Sweets which are perishable and having expiry dates from 7 to 10 days time. I am very much perturbed with the customer service provided by UAE in case of delivery as well as satisfying the customer. Also they are not sure that they will deliver the parcel on 30th October24.
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Lucy
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