Sajitgal
Driver didn't give enuff time 2 answer door and took off so fast.. I hurried to door from upstairs, 12 steps, to find a note on door saying they'd try deliver 2maro.. No sight of UPS cuz I home all day.. A week later and decided to go local UPS shipping store 2 c f they had it, they didn't.. I was waiting for a horse fly mask, which according to paperwork, was under 1lb. And required a signature!! Unbelievable, said they would try next day, no sight of him.. Ughhh... Grrr... Not happy
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Thomas Jamrog
Only customer service is a computer
Daniel D.
I shipped a package during Christmas and we are in March now. Still not delivered yet. They don't even know where it is my package. No one to give you a clear answer at the customer service.
Fred
Couldn’t be more useless
Mary Bacon
I ha e spent 3 hours so far to find out what happened to my package which says it was “handed to an individual “. I was home at the time and no package was delivered, it’s IMPOSSIBLE to get any customer service on this. Please call me and find out what happened to my package. UNACCEPTABLE!!!
Tom Graham
Consistently good service
silver
I have never had an issue with a driver, personally but packages have arrived smashed and boxes damaged. I feel this should have been by the driver b4 leaving... My biggest gripe is that 1ho is the routing of our parcels. For example the new phone I am awaiting was sent from a location 190 odd mess birth of me, in the same State actually, hundreds of miles east then hundreds of miles south to another state then re-,routed back across two state-lines to the state of it's origin some Five Days Later! Im not against more people making money but I'ma bot for being charged extra so my phone takes a cross country scenic route tho I paid for two day shipping!!! Heck even if it was coming standard shipping why waste the manpower and gas and add to the CO2 emission problems! Ok, I've had my say, im sure some computer algorithm figured out this route as the most economical and productive. What do I know? Im just a silly human being!?