Mel
They have held a returns parcel for a week. You cant get hold of them, they are very very unhelpful when trying to contact via email etc. When I have parcels delivered they just dump them on my door step for any one to take. Do not use Hermes
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Tracy
Not worth rating!! Cannot track my parcel
Adel
Very bad customer service
Pete
Terrible service, delivery never arrived
lovatt
parcel picked up on the 18th and still not delivered by the 30th awful service
Sue
Appalling! Hope they have to never deliver to me again!
Tim johnston
Appalling. Collected parcel 10 days ago and not delivered. Tried tracking and just days “on its way” tried contacting Hermes who said will take up to 48 hours to track it but nothing heard. They are a load of crooks. Would have given no stars but had to give it 1 to submit review