Fastway Couriers Australia review by Ronald Burnett

Fastway lost my parcel. Company re sent another parcel and had Fastway deliver that one and then they sent it to the wrong address and then stopped replying to my emails when i was asking where it is.

Where is my parcel way overdue

Bloody useless comes at least a week after expected delivery date...

Carton of wine a friend ordered as a present. Took 10 days from Sydney to Brisbane. Can understand a slight delay, but 10 days? I was home but delivery driver did not ring bell (we have app on phone that video records doorbell as well as “rings”us) so I know he didn’t try. He then literally dropped the clearly marked box stating wine, over the 6 foot high fence. Consequently I no longer have a full box of unbroken wine bottles, all are sticky and I have a mess to clean up too. This is not the first complaint I have about this company. In fact if I go to buy something and see that the couriers will be Fastway, I will buy elsewhere. I do NOT have one good thing to say about this company.

Terrible service, Slow delivery I wil not ever use this service again. I waited for over a week for some parts to be delivered from a store less than 30mins away. After 3 conversations on the phone Fastway could not even give me a delivery date even though I was informed that the parcel was still sitting in their depot. The staff member I spoke to was unfriendly, unhelpful and dismissive. In the end I had to drive to the store and buy a 2nd set of parts to get our car back on the road and have still not recieved the original parcel. Using Fastway will bring regret, do not use.

Parcel was collected on 17/04, now 24/04 and still hasn't been scanned since. Should change your name to slowway