Fastway Couriers Australia review by Annon

Carton of wine a friend ordered as a present. Took 10 days from Sydney to Brisbane. Can understand a slight delay, but 10 days? I was home but delivery driver did not ring bell (we have app on phone that video records doorbell as well as “rings”us) so I know he didn’t try. He then literally dropped the clearly marked box stating wine, over the 6 foot high fence. Consequently I no longer have a full box of unbroken wine bottles, all are sticky and I have a mess to clean up too. This is not the first complaint I have about this company. In fact if I go to buy something and see that the couriers will be Fastway, I will buy elsewhere. I do NOT have one good thing to say about this company.

Terrible service, Slow delivery I wil not ever use this service again. I waited for over a week for some parts to be delivered from a store less than 30mins away. After 3 conversations on the phone Fastway could not even give me a delivery date even though I was informed that the parcel was still sitting in their depot. The staff member I spoke to was unfriendly, unhelpful and dismissive. In the end I had to drive to the store and buy a 2nd set of parts to get our car back on the road and have still not recieved the original parcel. Using Fastway will bring regret, do not use.

Parcel was collected on 17/04, now 24/04 and still hasn't been scanned since. Should change your name to slowway

Advised package was scanned in sydney, no updates for 7 days on package, then told they havent received package, 2 days later updated to say courier has package however still no delivery

No update tracking 3 days now

You guys are only two weeks behind in delivery not happy