Fastway Couriers Australia review by Deb
Deb
Carton of wine a friend ordered as a present. Took 10 days from Sydney to Brisbane. Can understand a slight delay, but 10 days? I was home but delivery driver did not ring bell (we have app on phone that video records doorbell as well as “rings”us) so I know he didn’t try. He then literally dropped the clearly marked box stating wine, over the 6 foot high fence. Consequently I no longer have a full box of unbroken wine bottles, all are sticky and I have a mess to clean up too. This is not the first complaint I have about this company. In fact if I go to buy something and see that the couriers will be Fastway, I will buy elsewhere. I do NOT have one good thing to say about this company.
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Jase Togs
Terrible service, Slow delivery I wil not ever use this service again. I waited for over a week for some parts to be delivered from a store less than 30mins away. After 3 conversations on the phone Fastway could not even give me a delivery date even though I was informed that the parcel was still sitting in their depot. The staff member I spoke to was unfriendly, unhelpful and dismissive. In the end I had to drive to the store and buy a 2nd set of parts to get our car back on the road and have still not recieved the original parcel. Using Fastway will bring regret, do not use.
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Nathan
Parcel was collected on 17/04, now 24/04 and still hasn't been scanned since. Should change your name to slowway
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HAKn
Advised package was scanned in sydney, no updates for 7 days on package, then told they havent received package, 2 days later updated to say courier has package however still no delivery
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[email protected]
No update tracking 3 days now
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Jake
You guys are only two weeks behind in delivery not happy
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Marilyn
Have had a delivery in transit since the 1st of April and still waiting absolutely really bad service not recommended to use this company
