Over promising and under performing. Parcels meant to be delivered the next day as they say about their overnight courier will arrive 4days later. No one answers the customer care numbers
I am very disappointed with your service, I dropped a parcel on Thursday but it was only picked up the next Tuesday now that I was calling your office. So you should state that you deliver in 7 days not what you advertise. You really need to improve your service or you stand to lose lose a whole lot of clients
Odelia Van der Merwe
It's been been 72 business hours and my package is still not delivered yet.
They told me 6 August I wil received my parcel and up to now nothing? Why is it like this I pay for it could someone assist me in this matter?
Delay of you guys does not right
Disappointed in my last 2 Parcells. Couldn't track my parcels after 24 hrs having dropped them way before collection time. At list a call to inform me why the delay would have been professional. I had to try get hold of yr office but no one seemed professional to assist....
They lie that it's an overnight express. ARAMEX NO LONGER RELIABLE