Four years ago Aramex provided a reliable service, with effective communication. Management was friendly, helpful and even went the extra mile to keep its customers happy. Today Aramex is totally the opposit of what they were. I will not recommend them at all. They are useless, clueless and can not deliver on their promises, telling lies to hide their incompetence.
Your service is pathetic
I fail to understand I sent 2 parcels on the same day in the same drop box. One parcel was del with in 2 days. The other parcel has not yet been del How dose this work. When I called I was told out laying areas it take 3 days these are not out laying areas .
I'm waiting for my parcel and it's been long.your service is really not good
Im not happy because I miss the call and they did even try the second time and when I'm phone.back they dis even help me
Recently, I have purchased an item from Amazon and it is delivered from USA on December 6, 2020. However, the branch here in Qatar delayed the delivery to me. It is now the 4th day since it is delivered to here. It took only one week to be delivered from USA, but the ARAMEX branch here is going to take more days... The customer service here are the worst. I had experience with DHL and it took only one day to deliver to my place.
Really poor service. I’ve called them more than a week ago I was told it will take 48 hours. I called them again after 48 hours and requested if they can’t deliver I can go n pick that up. They told me that I have to wait for 48 hours again to process that request. It’s been 10 days but I haven’t received my parcel yet