Aramex review by CMI-SA

Shipment has been "Shipment departed Aramex sorting hub - moving on its way to destination sorting facility" since the 18th June with zero updates to the customer, apart from one miserable SMS of today's date (27th June) giving zero info apart from a tracking number which I have had from the start. No indication when delivery might reasonably be expected While delays due to Covid are understandable, your lack of communication has been completely inexcusable. If I could give you guys a negative star rating I would happily do so.

It can really be slow at times.

Extremely slow! Parcel sent Monday 22 June & up to now I am still waiting for the rain!

I'm not happy with this courier service. I've been waiting for my for almost a week now. and tracking it wont just help.

A parcel that was dropped at a collection box that is supposed to be collected daily, was left lying there until Thursday afternoon, only after I had made several enquiries as to why it had as yet not been scanned with tracking history. The parcel is a gift for an 18th birthday, for a very close relative immigrating in a few days. I will never use Aramex again, if it is an option on an online delivery. Parcels ordered and sent after this order, have already arrived, this one hasn’t even left the point of origin. Poor show.

At the moment I am definitely not happy with your service. I do not know where my parcel is. when I track it, the tracking only goes as far as the 22 June 2020.