Having made one attempt to deliver a parcel, the courier left a message asking the receiver to call - they did and was told the parcel was being returned to the sender - me. This is rubbish service....I will use postnet to postnet in future. No one answered the phone when I called - is there no way the parcel can be tried again?
I am very disappointed with your service. You told us it is a overnight delivery service. My package was picked up Tuesday and I am still waiting for it. I phoned numerous times yesterday and everybody told me we will phone you back but no one did. I had to phone again this morning to find out what is going on, just to be told it is going to take 2-3 days to receive my parcel. It is very unprofessional to tell us one thing and advertise on your website you are a overnight courier if it is not the case. I will not recommend you to anybody I know
Outstanding service, my parcel left Durban on the 10th March at 01h46 and was delivered in Cape Town at 10h00 on the same day. This really deserve 5 STAR RATING.
I have been waiting for my parcel for weeks now, and have been calling Aramex offices, they only just take my number and promise to call back after they have findout the cause of the delay. What a bad service
So far so good, will rate when package has arrived
I am always happy with my service but Had two very bad experiences thus far. The manager at JHB was going to call me two hours ago, still no call. I tracked parcel to JHB on Sunday but only got delivered on Tuesday after I called them. I need to know why? Still no WHY????/
Jandri de Villiers
Kathu Northern Cape Aramex delivery was very good they delivered the package very fast thank you for that