average from 71 reviews
DW Barfield
I have more issues with R & L Carriers than any other shipper - we utilize, to the point dozens of my companies specifically request to never ever use R & L, occasionally they will provide adequate service, but 75% of the time, you & your customers will be extremely disappointed… have no idea how they are still in business with so many better choices out there
Alexis
Horrible. Promised delivery date did not happen and I bought thru them because Lowe's was 2 weeks out. Not happy, in a wheelchair, need the bathroom done. Tracking DOES not work now. Ugh. Seriously not good company. BTW I could not leave a review unless I gave a rating. My rating 0
Andrew
The deliverers placed my package into my open garage door with out being asked. We are so happy with the service. Thank you for making my life so much easier. God bless my driver.
Sally
First order stated delivered which was absolutely false. Not sure if the item was stolen or lost but it was not delivered. Got a refund and ordered from another dealer. Luckily they ship with none other than R&L! We will see what happens with this one.......review to be continued. Not holding my breath on 2nd order either after reading reviews in this company
Michael Chiasson
Terrible tracking, nothing has changed in 5 days since it says it was picked up
Kim
Can’t track at all. Product was suppose to arrive this past week and we can’t even figure out where it is
William H Lacefield I l
They showed my package picked up & first 2 stations but have not updated tracking since Wednesday 22nd it is now Sunday the 26th they do not anser the phone that’s a poor way to treat your customers. I rate it a 2 they are horrible
S.N.
Ordered online merchandise. Retailer chose R&L (not My first choice).. First item was swimming pool that required signature for delivery. I watched the driver on securety camera drop the skid off in front of garage and left with no one home.. box was mangled but careful inspection merchandise was not. Ordered from another merchan online line for pool heater. Who coincidently chose R&L, Also required signature. Delivery date was set with R&L for day and time.. No one showed up. Took the day off work for nothing. Thanks R&L!
Barnabee
They delivered my package with box rip up and some of my stuff was damage but the bright side the damage good is cheap to repair. Anyways they did not take good care of my package. I will not order from merchants that use them.
Fran Connor
Several expensive auto part packages were used for transport. Every delivery there was damage from transport.
Richard
Iv had R&l deliver a four wheeler and three dirt bikes they have done a grate job.
Angry Small Business
I’m usually a very patient & understand person, and don’t leave reviews. However, this company is a joke at times. 3 times they’ve let me down. One particular, we had a time sensitive delivery that should of took 2 days but actually took two weeks because of a wrong phone number oversight, which I called and “rectified” everyday. Yes over 60k worth of products in contention or delayed because of a phone number issues that I thought we fixed daily. They do not care much about their customers. Every time I called I got someone new that wasn’t becoming or sympathetic. I dislike this Frieght and I cringe everytime my manufacture use them to send over my shipment.. 2 out of 10 stars! ??♂️