Very frustrating. Delivery was to be made on Monday but we never heard from them. We’ve called multiple times only to be told they would look into it and call us back in 30 min. They have never returned a call. I still don’t have my order and haven’t heard from them one time.
The Lily Farm Nursery
Always courteous, always on time, Freight always in great condition.
This by far was the worst experience I have ever had with a trucking company! For starters, my shipment was sent to the wrong zip code. It went to 76667 not 93455, as I specified with the shipper who verified it via email. Once R L got that straightened out it took forever to get loaded on a partner truck. I was told the shipment would take four days. Wound up tacking over double that! The partner driver never did call to let me know he was a hour away as requested. If I could give zero stars I would!!!!
Slow. Days of delay at various transfer points. Pallets banged up.
It showed up on time only thing that pi*sed me off was that they did a bad job of updating the location after it left NV but it did show up on time and it was properly packed and they even brought it into my yard and placed it the driver was very respectful i just wish they did a better job of tracking for items
Still waiting for delivery what the fn this is pathetic
Would give a zero if I couldx
You will never get a good review from me never
I would give a zero if I could have yet to get my swimming pool was supposed to be here yesterday said I was number 4 drop off now it says call customer service and guess what no fn answer and says in transit I am going to make sure everyone I know never uses this company
Always on time and courteous!
Horrible customer service, shipment 3 days overdue. Have to contact R&L each day shipment is promised and does not arrive to find out where my freight is. Everyone I've spoken with seems not to care, sad.
John and Gail Garnett
We do not have anything bad to say about this company and we couldn't have been more pleased. Our order was delivered exactly when it was promised and the driver was very pleasant. We would definitely recommend R & L carriers for any delivery needs. Thank you for a job well done.
kalebb H Mason
Couldn't track at all
Terrible shipping service. Motor was picked up in New York 7 days to deliver it set in chicago 4 days before being shipped out again to final destination. Pi*s poor service all around