R&L Carriers review by Angry Customer

My husband ordered an AC unit. He told the delivery company we have a long driveway. They assured him they would send a small truck - which they did. We get deliveries all the time. We clearly had our furniture moved here. Trucks can get up our driveway. This guy blocked the entire road. He didn't even attempt the driveway. He got the unit about half way up the driveway with his hand cart then wanted to drop it at the weirdest place nowhere near the house. I told him we weren't going to sign unless he moved it to the house. He was a jerk. He told me he would take it back and we would have another delivery fee and insisted he needed my name to prove I'd refused delivery. I told him I didn't refuse it, he didn't deliver it to my home. He told me he couldn't get his equipment up my driveway. That's absolute horse crap. We get deliveries here all the time. He was willing to take it half way up and half way back down but not willing to take it all the way to the house? He was so rude about it, he brought it back down the driveway, loaded it back up and took off. I can't imagine how this company stays in business. In a world where everything can be delivered, you'd think you would hire people that can act so their job. Definitely go with another company. You don't want your packages - especially your really expensive ones treated this way.