Purolator review by Tylet
I received an email stating a delivery was attempted and no one was home and a slip was left on my door. First of all, I was home and I have security footage to back this up and no driver came to my door. Secondly, I phoned Purolator right away and advised them the driver went to the wrong house and the representative said they sent a message to the driver stating for them to drop off my package for sure today at the pickup location here in town ( they did not even offer to redeliver it to my home). I then went to the house where the driver left the slip and it stated I could pick up my package after 3 pm. I went to the pickup location at 4 pm and no package, phoned purolator again and I was told the package was sent back to the warehouse because of a rail derailment in my town and I could pick it up Monday (not delivered to my home) and this is Friday! There was no derailment in my town so that's an out right lie! So now I have to wait till Monday to get my package, total bs. All because of this driver, should lose their job in my opinion! Unacceptable, wish I could leave a zero star.
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Mustapha
I didn't receive yet my package twice now since last January 10 ... Its really weird
Go to reviewKamalpreet Singh
I use 1st and last time Purolator I am waiting my stuff Since January 24th no one knows where is my stuff very bad experience
Go to reviewSL
It should have delivered till Monday but actually delivered on Wednesday. 2 days delay delivery w courier service is not acceptable paying around $50. This important gov documents delivery complaint issue should be refunded or credited.
Go to reviewCarlee
Poorest service ever drivers came to door did not phone said he was downstairs I run down he's not here so you pay all this money for shipping and you have to chase your parcel around and find out where it is bad service all around
Go to reviewKulwinder singh
When we pay the courier fee it was told to deliver in 1 business day but it's taking about a week,very bad service
Go to reviewTopShop Marine Inc
After paying for a service and not receiving said service (package delivery) that was promised to be delivered Friday. Purolator tells me they will not refund any portion of the fee charged. Nor will they give a credit . Only an apology. I should have had the package put into the regular mail service & it would have got here the same day as Purolator will deliver, minus the $30 courier bill. Unacceptable. Very poor service. Don’t make a promise that you can not deliver on. Bad business practice as far as I’m concerned.
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