average from 101 reviews
Dhuwi Yurrandaali
They require credit card details to register for a $0 cost to track a parcel. No thanks.
J. Ruthen
Love Fastway. They have always brought me my parcel, whether I lived in Queensland or now in Sydney. I prefer them over the other couriers. Thanks Fastway for your professional friendly service.
Grant Taylor
Useless. No working phone numbers. App doesn't work but then again neither does the company. I was informed they were taken over by Aramex, hummm the old saying frying pan and fire. When I contacted Aramex which is offshore, she said contact sender and hung up. Great customer service at least they answered the phone Fastways had theirs disconnected so you couldn't ring them. Why do companies still use them. I have so far lost 2 parcels to them, I actually drove to Sydney from Central Coast to pick up replacement, that one arrived how hard can it be. Use Australia Post parcels arrive and tracking is great.
Ross
Pathetic company should be called Castaway not Fastway because you are lucky if you ever see your package especially on time.When it did arrive it was dumped on my doorstep for all to see,my door was open so all they had to do was call out or ring the doorbell but I guess you need brains for that.Company hasn't got its act together for years now which only proves customer service means jack to them
judy wallace
what a joke, I tried to get tracking but honestly how do you do that when it sys you cant put the @ so you take it out then it won't accept it because there is no @..this would have to be the worst tracking site ever, If only companies sending goods would use Australia post, as its so much better and quicker
Robbie
Fastway????? More like Uselessway, two weeks to deliver from Sydney to Melbourne, app is dodgy at best, can't call them for information, all in all, probably the worst delivery service I've ever seen, they honestly deserve 0 stars, absolute crap, I can't believe they've actually lasted this long in business.
Peter Not Happy
Worst courier service in Australia. Never up date anything always says contact sender. Information has been passed on to the courier but no updates. Everytime a business uses them it's the same. If delivered they never knock just drop take a photo with parcel in plain sight. Then hours later you may get notified it's delivered. Even had parcels thrown on the grass. Have been lucky nothing has been stolen, touch wood. Wish they would g see t their act together. Ive been a courier never worked as slack as they do now. Only a certain Postal worker does the right thing delivering in a safe place.
Not happy
This is ridiculous with updating it is still on the same message from the 22nd off January, not happy
Phil Macavoy
Fastway tracking is non existent you never know where it is or how long before it arrives. Once scanned and picked up thats it you'll never be able to track it . The slowest couriers around too.. shocking.
Slow and terrible
If you could give a 0 stars that what they deserve completely hopeless
Ruby
Why would any business use this company to deliver packages??? Not one single positive review. It puts me off. I hope businesses read these and opt to not use them. Will definitely be asking before purchasing in future.
Matt
Four days without an update on this delivery. What is the point of even bothering to use a tracking service?
D Williams
3 days and still number not on list for delivery date. Why is it taking this time to list delivery. Cannot see this arriving anytime soon.