Fastway Couriers Australia review by Grant Taylor
Useless. No working phone numbers. App doesn't work but then again neither does the company. I was informed they were taken over by Aramex, hummm the old saying frying pan and fire. When I contacted Aramex which is offshore, she said contact sender and hung up. Great customer service at least they answered the phone Fastways had theirs disconnected so you couldn't ring them. Why do companies still use them. I have so far lost 2 parcels to them, I actually drove to Sydney from Central Coast to pick up replacement, that one arrived how hard can it be. Use Australia Post parcels arrive and tracking is great.
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Peter
Hopeless is an understatement how are you still in business I really don't know!!!!!!
Go to reviewCynthia Cowley
Package is still sitting in Sunshine VIC since 30.11.23 (12 days). No communication, no reasoning whatsoever. Other parcels have been received with other couriers from VIC within 3-4 days. Was a present, turned into a disappointment !
Go to reviewBen
My parcel was marked as in transit to Brisbane from Sydney over a week ago. Hasn’t changed since. Worst couriers I’ve dealt with.
Go to reviewSarah
If i could give 1/3rd of a full star i would. Horrible service especially from Kristy in the Port Macquarie branch. Very rude she is. An important parcel ive been waiting gets damaged in transit thanks to the incompetent couriers & they wont take liability for the damage. Pls avoid this company at all costs!
Go to reviewKaran Jain
Today is 14th December and last update shows from 6 December. Worst experience ever.
Go to reviewLel
My parcel I purchased in November states it's processing and has said the same thing since the 1/12/23 I get it's a busy time of year but this is beyond a joke
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